Viki User
@vikiuser
AI Operations & Data Annotation QA specialist improving document intelligence quality through 98%+ accuracy, workflow optimization.
What I'm looking for
I’m an AI Operations & Data Annotation QA professional with 2+ years of experience validating high-volume logistics documents and auditing NLP/Computer Vision annotations. I’ve consistently driven 98%+ annotation accuracy, analyze recurring error patterns, and help teams reduce inconsistency through clear guidelines.
In my current role, I validate logistics document intelligence (invoices, packing lists, delivery notes, dangerous goods declarations, and house bills of lading), onboard enterprise customers across APAC, WEUR, AMCS, and IMEA, and manage escalations end-to-end in Jira. I also collaborate with engineering and operations to streamline escalation workflows, propose data-driven process improvements, and support faster, more reliable outcomes.
Experience
Work history, roles, and key accomplishments
AI Document Specialist
Raft AI
Dec 2025 - Present (5 months)
Validated high-volume logistics documents (invoices, packing lists, dangerous goods, HBLs) to ensure SLA adherence and regulatory compliance. Onboarded enterprise customers across APAC/WEUR/AMCS/IMEA and improved workflows through error-pattern analysis and Jira-based escalation management.
AI Data Annotation QA Analyst
Objectways Technologies
Apr 2024 - Dec 2025 (1 year 8 months)
Delivered 98%+ annotation accuracy across large-scale NLP and computer vision projects while completing QA audits against SOPs. Mentored 40+ team members and improved workflow efficiency by 15% using process optimization, targeted reporting, and edge-case guidance.
Education
Degrees, certifications, and relevant coursework
Sri Krishna College of Arts and Science
Master of International Business (MIB), International Business
2022 - 2024
Completed a Master of International Business (MIB) at Sri Krishna College of Arts and Science in Coimbatore from 2022 to 2024.
Dr. G.R. Damodaran College of Science
Bachelor of Science (B.Sc.), Computer Science
2019 - 2022
Completed a B.Sc. in Computer Science at Dr. G.R. Damodaran College of Science in Coimbatore from 2019 to 2022.
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Location
Authorized to work in
Salary expectations
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