Rahul Gupta

I am a customer service professional with hands-on experience in voice, email and chat support, focused on clear communication and consistent customer satisfaction. My roles at Alorica and Bare International strengthened my problem-solving and service-quality skills while handling high workloads calmly.

I have actively represented educational platforms as a campus ambassador and student partner, where I promoted courses, increased student engagement, and supported platform growth through outreach and referrals. These roles honed my leadership, outreach, and public-facing communication abilities.

Technically, I build web projects using HTML, CSS, JavaScript, React/Next.js and Node.js, and I have practical exposure to MongoDB, SQL and Python. I completed projects including a Spotify clone, a Patreon clone with payment flows, and an employment salary-prediction ML model applying regression and tree-based algorithms.

I seek to combine strong customer-facing experience with technical skills in web development and machine learning to contribute to product-focused teams that value responsiveness, continuous learning, and measurable impact.