Open to opportunities

DVK User

@dvkuser

Message

I support customers and operations while building web development skills.

India

Message

What I'm looking for

I'm looking for a role where I can support customers, coordinate operations, solve issues, and continue developing my computer science and web development skills in a collaborative, fast-paced environment.

I've supported high-volume customer operations at Humma Xpress, managing inquiries, booking requests, schedule changes, complaints, and service updates from initial contact through resolution.

At Barrett, The Honors College, I provided front-line support to 10,000+ students and was recognized as “Favorite Community Assistant” for my support and presence. I communicate clearly, coordinate with teams, and adapt quickly while maintaining reliable service standards.

I'm pursuing a Bachelor of Science in Engineering in Computer Science at Arizona State University and building technical skills in Python, JavaScript, MERN Stack development, React, Node.js, MongoDB, Pandas, and Matplotlib.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Humma Xpress

Jan 2024 - Jul 2026 (2 years 6 months)

Managed customer inquiries, bookings, and service coordination, resolving issues and providing timely updates. Maintained detailed records and supported high-volume operations in a fast-paced environment.

Issue Resolution Complaint Handling Booking Coordination Stakeholder Communication Team Coordination Operations Support Problem Solving Written And Verbal Communication