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Rahma Raphael

@rahmaraphael

Experienced Office Administrator driving operational efficiency and support.

Kenya
Message

What I'm looking for

I am seeking a role where I provide high-quality administrative and executive support, contribute to operational efficiency, mentor teams, and grow within a dynamic, collaborative organization.

I am an experienced Office Administrator with over eight years supporting recruiting agencies, law firms, healthcare, and real estate organizations. I bring strong organization, communication, and multitasking skills to deliver accurate, timely administrative support.

In my most recent role as Executive Assistant at Pam Golding Properties, I managed calendars, travel, client communication, market research, and prepared reports that improved productivity and client engagement. I also led and motivated a team of 14 sales and rental agents, contributing to a 60% increase in listings in the first quarter.

Previously I supported clinical operations at Gulf Heath Care Ltd by managing patient scheduling, records, billing, and coordination with medical staff and insurers, ensuring confidentiality and compliant processes. I also served as a Legal Secretary, preparing and filing legal documents and maintaining organized case files.

I hold diplomas and certificates in business management, human resources, maritime studies (STCW and marine basic firefighting), and ICT, and I am proficient with Microsoft Office, Google Workspace, CRM systems, accounting software, and project management tools. I am motivated to grow professionally within a dynamic organization where I can contribute operational excellence.

Experience

Work history, roles, and key accomplishments

Pam Golding Properties logoPP
Current

Executive Assistant

Pam Golding Properties

Jan 2024 - Present (1 year 9 months)

Provided comprehensive administrative and coordination support to a real estate sales manager, managed calendars and travel, coordinated transactions, conducted market research, and developed marketing materials; motivated a 14-person sales team and drove a 60% increase in stock listings within one quarter.

SA

Legal Secretary

Said H Mgupu Advocates

Jan 2018 - Dec 2019 (1 year 11 months)

Provided administrative support to lawyers by managing schedules, organizing meetings, preparing and filing legal documents and case files, and liaising with clients and external parties to maintain compliant and efficient legal operations.

Education

Degrees, certifications, and relevant coursework

BS

Bandari Maritime Academy of Maritime Studies

Diploma, Maritime Studies

2023 - 2023

Completed Diploma and STCW certification along with a Certificate in Marine Basic Fire Fighting in 2023.

RS

Rifkins College of Professional Studies

Diploma, Business Management & Administration

2022 - 2022

Completed a Diploma in Business Management & Administration in 2022.

ES

Embu College of Professional Studies

Diploma, Human Resources & Management

2017 - 2017

Completed a Diploma and KNEC Module 1 and 2 certificates in Human Resources & Management in 2017.

IT

ITAACK

Certificate, Information and Communications Technology

2015 - 2015

Completed a Certificate in Information and Communications Technology in 2015.

LS

Lamu Girls Secondary School

Kenya Certificate of Secondary Education (KCSE), Secondary Education

2014 - 2014

Awarded the Kenya Certificate of Secondary Education (KCSE) in 2014.

MS

Mkomani Primary School

Kenya Certificate of Primary Education (KCPE), Primary Education

2010 - 2010

Completed primary education and was awarded the Kenya Certificate of Primary Education (KCPE) in 2010.

Tech stack

Software and tools used professionally

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Rahma Raphael - Executive Assistant - Pam Golding Properties | Himalayas