Rahila qayyum
@rahilaqayyum
I am a sales and technical support professional experienced in CRM and IT.
What I'm looking for
I am a dedicated and adaptable professional with a Bachelor’s in Computer Science and over five years of experience in sales, customer support, and networking assistance. I combine technical troubleshooting skills with strong client relationship management to drive results.
As Head of Sales Support & Services at AL Mumayaz (Etisalat Channel Partner) I worked with international clients across Europe, Asia, and the Middle East and streamlined CRM processes to boost efficiency and satisfaction. I was also actively involved in new business development and expanding the client base.
Earlier roles as a Processing Officer and Network Administrator Assistant equipped me with hands-on experience in order processing, documentation, supplier coordination, and network maintenance. I provided hardware and software support to ensure reliable daily IT operations.
I am eligible to work in Sweden, available for immediate start, and seeking on-site or remote roles in sales, customer service, or technical support where I can deliver measurable value.
Experience
Work history, roles, and key accomplishments
Head of Sales Support & Services
Al Mumayaz Commercial
May 2022 - Jun 2025 (3 years 1 month)
Led sales support and services for international clients, streamlined CRM processes to improve efficiency and customer satisfaction, and supported new business development across Europe, Asia, and the Middle East.
Processing Officer
Al-Rauf Textile
Feb 2020 - May 2022 (2 years 3 months)
Managed order processing and documentation, coordinated with suppliers and clients to ensure smooth operations, and produced reports to support management and customer service initiatives.
Education
Degrees, certifications, and relevant coursework
University of the Punjab, Faisalabad Campus
Bachelor of Computer Science, Computer Science
Bachelor of Computer Science (BSCS) completed through Punjab University Faisalabad Campus with collaborative studies in Dubai, graduated in 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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