Lucinda Kapell
@lucindakapell
B2B Sales Representative at Tre Stockholm, managing the full sales process through needs analysis and lasting customer relationships.
SwedenWhat I'm looking for
At Tre Stockholm, I independently handle the full B2B sales process, focusing on needs analysis, customer satisfaction and long-term relationships. I work toward targets while finding solutions that meet customers’ needs.
I’ve also worked in customer service and sales at Tre Stockholm, including eight months at the Paphos office, and in telephone sales at Homecall Stockholm and Viafone Stockholm. After several years in sales, I’m ready to broaden my experience in a role where I can use my experience with people, service and communication while continuing to learn.
Experience
Work history, roles, and key accomplishments
B2B Sales Representative
Tre
Feb 2021 - Present (5 years 8 months)
Responsible for B2B sales with focus on needs analysis, customer relationships, and long-term solutions. Independently managed the entire sales process and worked towards targets with strong focus on customer satisfaction.
Customer Service
Tre
Mar 2019 - Feb 2021 (1 year 11 months)
Provided customer service and sales, working actively with customer experience and needs-based solutions. Achieved strong results in service and sales, and was selected to work at Tre's office in Paphos for 8 months in an international environment.
B2C Sales Representative
Homecall
Mar 2018 - Mar 2019 (1 year)
Conducted telephone sales for Göta Energi, focusing on customer contact, needs, and sales results.
B2C Sales Representative
Viafone
Jun 2016 - Mar 2017 (9 months)
Conducted telephone sales for Sveriges Energi and Svenska Postkodlotteriet, working towards individual sales targets.
Education
Degrees, certifications, and relevant coursework
Tre
Business Programme, Business
Development programme in business understanding, recruitment and leadership, with practical development in communication and customer relations.
Tre
Coaching Programme, Coaching
Training in coaching and communication, providing tools for supporting and developing colleagues.
Fryshuset Gymnasium
Aesthetic Programme, Dance
Completed the Aesthetic Programme with a focus on dance.
Tech stack
Software and tools used professionally
Availability
Location
SwedenAuthorized to work in
Salary expectations
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