RKraheba Khan
@rahebakhan
Experienced Academic Executive skilled in program coordination and mentorship.
IndiaWhat I'm looking for
Results-driven Academic Program Manager with expertise in academic operations, product management, and process optimization. Over 3 years of experience in EdTech and education management, currently overseeing the CAT, IPM, and CUET brand. Skilled at syllabus planning, student engagement, and data-driven decision-making to enhance operational efficiency and learning outcomes. Proficient in Microsoft 365, Google Workspace, and Canva for program execution and reporting.
Experience
Work history, roles, and key accomplishments
Academic Executive
Toprankers
Jun 2022 - Present (3 years)
Experienced Academic Executive skilled in academic program coordination, student mentorship, and operational efficiency. Developed class schedules, mentored over 2,500 students, and improved center operations through data insights.
Customer Services Representative
Technotask Business Solutions
Jan 2022 - Jun 2022 (5 months)
Provided exceptional customer support, achieving high satisfaction ratings through proactive issue resolution and accurate account maintenance.
Business Associate
Altruist Technologies Pvt Ltd
Oct 2020 - Jan 2022 (1 year 3 months)
Delivered primary customer support, efficiently resolving product and service concerns to improve retention and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
NRI Group of Institute Technology
Bachelor's Degree, Business Administration
2018 - 2021
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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