At ThoughtStorm Inc., I lead enterprise transformation and workforce-readiness strategies for complex public-sector and multi-ministry technology programs. I built and governed a cross-ministry Training Centre of Excellence, establishing consistent governance, performance measures, and adoption practices across previously siloed teams.
I led ERP modernization from legacy AS400/Great Plains environments to Microsoft Dynamics 365 Business Central, including data migration, financial-process optimization, user readiness, and Azure/Dataverse integration. I also led Microsoft 365 modernization and information governance work, including SharePoint Online, records management, and enterprise training.
Through integrated readiness, communications, training, and performance support, I improved enterprise system adoption by 35% in six months and reduced post-launch disruption by 28%. Dashboards connecting adoption and performance measures raised workforce readiness scores by 40%.
In 2025 and 2026, I supported Ontario Clean Water Agency's Microsoft Outlook implementation with learner-focused training and adoption support. Earlier, at Roche, I directed training and change strategy for a $30M clinical system modernization, strengthening compliance alignment by 25% and reducing instructor-led dependency by 50%.
