Rafael Vinicius Pra

As the hotel manager, I implemented technological improvements, worked on branding using Canva, handled communications, and developed detailed Excel files to enhance operations. This role has significantly boosted my confidence and learning.

Provided technical support, assembly, and maintenance of computers, along with network configurations.

Managed the sales process for vehicles, coordinating documentation and leading the sales team.

Designed branding and developed commercial strategies for a tourist schooner, enhancing customer engagement and partnerships.

Coordinated teams for event setups, negotiated with suppliers, and supervised operational aspects of events.

Worked as an external sales representative, managing customer portfolios and providing excellent customer service.

Engaged in the sale of English courses, providing training in the sales area.

Managed a customer portfolio, handled sales and after-sales support, and created marketing materials to enhance customer engagement.

Founded and managed a successful e-commerce business, expanding to multiple physical stores and gaining extensive experience in administration and marketing.

Successfully built a new website and integrated it with various marketplaces, leading to a 500% increase in online sales through effective marketing strategies.

Provided excellent service as a head waiter, focusing on respect and dedication in the hospitality industry.

Assisted in rebranding and restructuring an old inn, helping to transform it into a successful business.

Volunteered in the kitchen, preparing breakfast for guests and assisting with check-ins and check-outs.

Assisted guests and enhanced my Italian language skills in a hospitality setting.

Engaged with guests from diverse backgrounds while managing administrative tasks, which improved my language skills and hospitality experience.

Managed various administrative responsibilities and provided guest services, enhancing my communication skills in English and Italian.

Worked in a historic family-owned hotel, providing exceptional customer service and managing administrative tasks while interacting with guests from around the world.

Self-taught course in Computer Programming, enhancing skills in software development and programming languages.

Postgraduate degree focused on Business Administration and Management, providing advanced knowledge in managing business operations and strategic decision-making.

Bachelor's degree in Business Administration, covering various aspects of business management, finance, marketing, and organizational behavior.

Technologist program in Data Processing, focusing on computer technology, data management, and information systems.