Raeesah DanielsRD
Open to opportunities

Raeesah Daniels

@raeesahdaniels

Dedicated professional with expertise in customer success and education.

South Africa

What I'm looking for

I am looking for a role that values customer engagement and offers opportunities for professional growth.

I am a dedicated and highly adaptable professional with extensive experience in customer success, quality moderation, and educational technology. My journey has been marked by a commitment to fostering meaningful customer experiences and driving retention through empathy and strategic support. I have successfully managed customer relationships, resolved inquiries efficiently, and facilitated skill development in various educational settings.

Throughout my career, I have demonstrated a proven ability to customize learning experiences and enhance student engagement. As an Online English Teacher, I utilize interactive materials and technology to improve learning outcomes for non-native speakers. My role as an Information Technology Educator has allowed me to design and implement innovative teaching strategies, ensuring a high level of academic achievement among my students. I am passionate about creating environments that stimulate positive learning and actively engage learners in the process.

Experience

Work history, roles, and key accomplishments

51 Talk logo5T
Current

Online English Teacher

51 Talk

Jul 2024 - Present (11 months)

Provided online instruction to non-native English speakers, customizing lessons to improve engagement and retention. Utilized interactive materials and technology to enhance student learning experiences and maintained excellent communication with students and parents.

Education

Degrees, certifications, and relevant coursework

University of the Witwatersrand logoUW

University of the Witwatersrand

Bachelor of Education (Honors), Educational Technology

2019 - 2020

Pursued a Bachelor of Education (Honors Degree) in Educational Technology, focusing on the effects of gamification on teaching and learning.

University of the Witwatersrand logoUW

University of the Witwatersrand

Bachelor of Education, Education

2014 - 2018

Activities and societies: Member of the Golden Key International Honour Society (Top 15% Academic Achievers).

Completed a Bachelor of Education with majors in Information Technology and Life Sciences, focusing on educational methodologies and technology integration in learning.

TK

Technical High School Klerksdorp

Matric, General Education

2010 - 2014

Completed Matric with a Bachelor’s Pass, demonstrating proficiency in various subjects and readiness for higher education.

Tech stack

Software and tools used professionally

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Raeesah Daniels - Online English Teacher - 51 Talk | Himalayas