Janet Govender

I am a dedicated customer service professional with over 15 years of experience in retail management and 2 years as an online English tutor. My career has been marked by a commitment to delivering exceptional customer experiences and maintaining a positive brand reputation. I pride myself on my ability to resolve customer complaints efficiently and train new staff to uphold service excellence.

Throughout my career, I have developed strong problem-solving skills and effective communication abilities, which have been instrumental in my success. I am highly adaptable, able to manage multiple tasks in fast-paced environments while maintaining a keen attention to detail. My experience with customer support tools and e-commerce platforms has equipped me with the knowledge necessary to enhance operational efficiency and customer satisfaction.