Open to opportunities

radu Niculae

@raduniculae

Message

I interpret Romanian-English calls and moderate digital content with accuracy and confidentiality.

Romania

Message

What I'm looking for

I'm looking for a role where I can apply my content moderation, Romanian-English interpretation, customer support, and policy-compliance experience in accurate, high-volume operations involving clear communication and sensitive cases.

At DALS, I provide consecutive Romanian-English interpretation for telephone conversations, including public services and sensitive situations, while preserving meaning, tone, confidentiality, and impartiality.

At Genpact Romania, I reviewed and moderated social-media and digital-platform content, applying policies and community guidelines to remove harmful, misleading, or inappropriate material. I used internal moderation tools and AI-assisted systems, escalated complex cases, and contributed feedback for process improvements.

I've also supported customers across back-office, technical support, fraud prevention, billing, payments, and ticket resolution roles, including five years at CGS Romania. I bring experience communicating in English and French, handling sensitive cases, and working accurately in high-volume operations.

Experience

Work history, roles, and key accomplishments

Current

Romanian-English Interpreter

Current

DALS

Oct 2024 - Present (1 year 10 months)

Provided consecutive Romanian-English interpretation for telephone-based conversations, facilitating clear and accurate communication between Romanian-speaking clients and English-speaking professionals. Handled calls involving public services and sensitive situations while maintaining confidentiality, impartiality, and accuracy.

Consecutive Interpreting Telephone Interpreting Active Listening Confidentiality Impartiality Cross Cultural Communication Accuracy Customer Service