At TelusDigital Romania, I reviewed and moderated high volumes of English- and French-language user-generated content, escalating sensitive issues and using AI-assisted tools to maintain safe online environments.
I've also investigated suspicious transactions at Zalando, supported Volvo and Polestar customer care teams, managed key accounts, coordinated airport welcome teams in Paris, and translated for international agrobusiness site projects. My work combines multilingual communication, customer care, fraud analysis, documentation, and cross-functional collaboration.
