Open to opportunities

minie mubaroq

@miniemubaroq

Message

Customer service professional with strong communication and problem-solving skills.

Indonesia

Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dedicated customer service professional with a strong commitment to ensuring customer satisfaction. My experience spans several years in the industry, where I have honed my communication and problem-solving skills. I thrive in dynamic environments and am passionate about providing exceptional service to customers.

During my tenure at Bluebird Group from 2015 to 2019, I was responsible for answering customer inquiries, providing information about products and services, and resolving complaints. My ability to handle customer issues professionally has contributed to improved customer experiences and loyalty. Additionally, I supported design teams as a Personal Assistant at PT. Tozy Sentosa, where I assisted with fashion projects and ensured smooth workflow.

Experience

Work history, roles, and key accomplishments

Customer Service

Bluebird Group

Jan 2015 - Dec 2019 (4 years 11 months)

Answered customer inquiries and provided information about products, services, and company policies. Handled complaints and resolved customer issues, ensuring their concerns were addressed professionally.

Customer Service Communication Problem Solving Logo Design