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Rachelle Jakielyn Sykes

@rachellejakielynsyke

Virtual operations manager supporting event and service businesses with GoHighLevel workflows, booking systems, and marketing campaigns.

Australia

Message

At Perth Garden Games, I supported inquiries, quotes, event logistics, and social media marketing for an Australia-based game hire business. I built and maintained GoHighLevel client workflows and updated the website, SEO, and email campaigns in Wix.

At Kristy Gray Event Consultancy, I built and managed GoHighLevel websites, funnels, forms, pipelines, and automated customer journeys. I also supported event logistics and client communications, and created email and social media campaigns to promote services and bookings.

Experience

Work history, roles, and key accomplishments

Event & Business Operations Support

Kristy Gray Event Consultancy

Feb 2026 - Jul 2026 (5 months)

Managed digital systems, marketing, client workflows, and operational support for an Australian event consultancy. Built and managed the GoHighLevel system including websites, funnels, landing pages, and automations, and created email and social media campaigns.

GoHighLevel Email Marketing Social Media Management Website Management Lead Generation Sales Pipeline Client Communication Event Logistics Automation Project Management

Event Marketing & Operations Manager

And What!? Event / Rave & Brunch

Dec 2025 - Jul 2026 (7 months)

Provided administrative and marketing support for an Australia-based game hire business, handling inquiries, quotes, and event coordination. Built automated client workflows using GoHighLevel and managed social media content, SEO, and email campaigns.

GoHighLevel Wix SEO Email Marketing Social Media Management Administrative Support Event Coordination Standard Operating Procedures Performance Metrics Customer Experience

Online Business & Marketing Manager

Perth Garden Games

Nov 2024 - Jul 2026 (1 year 8 months)

GoHighLevel Wix SEO Email Marketing Social Media Management Administrative Support Event Coordination Standard Operating Procedures Performance Metrics Customer Experience

Virtual Operation Manager

Mansion Maintenance

Feb 2025 - Apr 2026 (1 year 2 months)

Managed daily operations for a Houston-based cleaning service company, ensuring efficiency and service quality. Conducted client follow-up calls, oversaw CRM and team coordination, and implemented referral programs to drive growth.

Operations Management Customer Relationship Management Client Follow up Referral Programs Strategic Planning GoHighLevel Funnel Building Landing Pages Automation

General Administrative Virtual Assistant

Theory of Enchantment

Apr 2024 - Feb 2025 (10 months)

Managed calendars, emails, and document organization to support business operations. Provided customer assistance, organized data management systems, and assisted with social media marketing and content creation.

Calendar Management Email Management Document Organization Data Entry Social Media Marketing Content Creation Event Planning Travel Arrangements Research Reporting course creation

Client Relations & Administrative Virtual Assistant

Philippine Private Dental Clinic

May 2023 - Jan 2024 (8 months)

Managed client relations, including appointment scheduling and inquiries. Maintained records, handled correspondence, and assisted in billing and financial transactions while ensuring data confidentiality.

Client Relations Appointment Scheduling Record keeping Correspondence Billing Financial Transactions Data Confidentiality Data Protection