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Gener Fuentebella

@generfuentebella

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I support executives with lead generation, appointment setting, customer service, and virtual administration.

Philippines

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What I'm looking for

I'm looking to support entrepreneurs and executives where I can use my disciplined, detail-focused approach to lead generation, appointment setting, customer support, and virtual administration while helping the company grow.

I've supported executives and business owners as an Executive Virtual Admin and Personal Assistant, handling lead research, seminar scheduling, appointment conversion, and attendee coordination.

At IPG of Florida, I worked with a property management group across channels including Airbnb, Booking.com, and Agoda. I handled guest requests, complaints, inquiries, reservation information, and review responses.

At Greenmaids & Co, I generated and converted residential cleaning leads, coordinated cleaner assignments, supported recruitment and training, and helped develop a field training manual. I also managed operations when the CEO and family were absent.

I bring a disciplined, detail-focused approach grounded in continuous improvement, with experience in customer support, research, data entry, and executive administration.

Experience

Work history, roles, and key accomplishments

EVA and Personal Assistant

Safe Soda

Sep 2021 - May 2025 (3 years 8 months)

Provided executive virtual assistance and personal assistance to the owner and CEO, including lead generation, scheduling seminars, converting leads to appointments, and supporting import/export operations.

Lead Generation Appointment Setting Scheduling Import Export Coordination Virtual Assistant

Executive Virtual Assistant

IPG of Florida

Jan 2020 - Dec 2023 (3 years 11 months)

Provided executive virtual assistance to the president of a property management group, handling guest inquiries, complaints, reviews, and coordinating with management and property managers.

Property Management Guest Relations Review Management Communication Skills Coordination

Lead Generation and Appointment Setting

Greenmaids & Co

Jan 2018 - Dec 2020 (2 years 11 months)

Conducted lead generation and appointment setting for residential cleaning services, managed cleaner assignments, assisted with recruitment and training, and handled operations in the CEO's absence.

Lead Generation Appointment Setting Recruitment Training Operations Management