Raakesh Sharma

Led a large-scale Data, Analytics and AI Transformation programme for a specialty insurance organisation, delivering eight strategic reporting and analytics workstreams and modernising platforms. Achieved 100% on-time delivery and a reported 20% improvement in operational efficiency.

Led enterprise-wide MDM and Data Transformation programmes for global insurers, including Chubb and Lloyd's of London. Delivered significant cost savings and operational improvements through AI, RPA, and data governance initiatives.

Led an enterprise-wide MDM and Data Transformation programme for a global Commercial and P&C insurer, overseeing delivery from discovery to go-live. Implemented Informatica MDM and Medallion Architecture, migrating over 1 million policy records and improving operational efficiency by 20%.

Managed a £10M+ banking transformation portfolio for a UK challenger bank, delivering lending platform migration, digital banking, cybersecurity, and regulatory compliance initiatives. Reduced loan processing times by 25% and maintained a 99.9% customer switch success rate.

Led a rapid process automation and operating model transformation programme for a leading London Market insurer, driving RPA adoption and AI-enabled workflows. Delivered a high-priority RPA programme within three months, increasing processing speed by 30% and reducing compliance risk by 25%.

Led business analysis and Robotic Process Automation (RPA) programmes for Tier 1 financial services clients, delivering wholesale lending modernisation and regulatory compliance. Generated £1.5 million in annual operational cost savings and reduced operational errors by 30%.

Led the implementation of GRC tools and data frameworks supporting Credit Risk and Anti-Money Laundering (AML) monitoring, ensuring alignment with UK regulatory requirements and internal governance standards.

Served as Subject Matter Expert on mortgage and personal loan insurance redress programmes, assessing customer outcomes and ensuring compliance with FCA guidelines and conduct risk expectations.

Managed and developed retail teams, overseeing performance, training, and operational delivery in a fast-paced, customer-facing environment.

Conducted credit risk audits and compliance frameworks for the consumer banking division, strengthening internal controls, governance processes, and regulatory reporting.

Supported insurance product development and lifecycle management, working closely with underwriting, compliance, and distribution teams.

Led a strategic process optimisation and service transformation programme across Lloyd's Market operations, redesigning target operating models and identifying AI-driven automation opportunities. Delivered £1.2 million in annual savings and improved operational efficiency by 20%.

Led global Underwriting and Claims Transformation initiatives for a leading commercial and specialty insurer, delivering target operating model redesign and Guidewire-enabled digital underwriting. Achieved £4.5 million in annual cost savings and £1.45 million in efficiency benefits.

MBA in Finance and Marketing from the University of Wales, Lampeter, completed in 2010.

Post Graduate Degree in Business Management from the College of Technology, London, completed in 2009.

Bachelor of Science degree from the University of Mumbai, completed in 2007.

Insurance Degree from IRDA, Mumbai, completed in 2005.

Degree in Finance and Accounting from Gandhi Institute, Mumbai, completed in 2003.