Quynh-Anh Tran
@quynhanhtran
Experienced Product Owner specializing in delivery management and product innovation.
What I'm looking for
I am a dedicated Product Owner with a strong focus on delivery management and product innovation. My journey began at Staffordshire University, where I graduated with Upper Second-Class Honours in Tourism Management, earning a place on the Dean's List and a 50% tuition scholarship. My academic background laid the foundation for my analytical skills and understanding of market dynamics.
Currently, I work at Zalo, the leading messaging app in Vietnam, where I have successfully launched and refined AI call transcription and chat translation features, significantly increasing user engagement. My role involves defining the product roadmap for Zalo Call, collaborating with cross-functional teams, and conducting A/B tests to optimize product outcomes. My previous experience at Websparks and BSS Commerce has equipped me with essential project management skills and a knack for driving growth through data analysis and user insights.
Experience
Work history, roles, and key accomplishments
Product Owner
Zalo
Jan 2024 - Present (1 year 5 months)
Launched and refined AI call transcription and chat translation features, increasing monthly active users from 500k to 2M. Defined and prioritized the product roadmap for Zalo Call, leading to higher engagement and customer satisfaction.
Project Management
Websparks
Jan 2023 - Present (2 years 5 months)
Collaborated with management boards of Singaporean organizations like Temasek groups and NUS to ensure flawless website delivery and maintenance. Contributed to a 7% rise in the department's monthly productivity.
Multiple roles (BA, DA, CS, BD)
BSS Commerce
Jan 2022 - Present (3 years 5 months)
Conducted market research and user analytics, revamping pricing strategies for Shopify e-commerce apps. Provided guidance and consultation to B2B customers, consistently exceeding monthly KPIs and receiving customer satisfaction bonuses.
Project Leader / Product Owner
PeelUs
Jan 2020 - Present (5 years 5 months)
Researched and developed three versions of fruit peel tea, conducting user tests on over 350 customers in five different cities. Represented Vietnam at the Hult Prize Global Round, conducting due diligence, business planning, and delivering pitches to investors.
Education
Degrees, certifications, and relevant coursework
Staffordshire University (British University Vietnam campus)
BA (Hons) Tourism Management, Tourism Management
Grade: Upper Second-Class Honours
Activities and societies: 50% Tuition Scholarship, Dean's List
Graduated with Upper Second-Class Honours. Awarded a 50% Tuition Scholarship and was recognized on the Dean's List for academic excellence.
Availability
Location
Authorized to work in
Job categories
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