Quinn Smith
@quinnsmith
I manage grant applications, verify data, and deliver equitable public-program support.
United StatesWhat I'm looking for
I'm currently managing assigned MI HOPE grant cases for the Michigan State Housing Development Authority, from application receipt through transfer to funding. I verify applicant data, assess eligibility, recommend approval or denial, issue notices, and escalate potential compliance concerns.
Across MSHDA, Vibrus Group, Bank of America, and Emergent Holdings/AF Group, I've supported residents and customers through sensitive, detail-intensive processes. My work includes application review, fraud and suspicious-activity reporting, document processing, records management, program guidance, and Excel-based metric tracking.
I also co-own and manage Sleepy Wyvern Creations, coordinating textiles and stationery production, customer relationships, turnaround times, and confidential customer information. I bring accountability, impartiality, empathy, and clear communication to every interaction.
Experience
Work history, roles, and key accomplishments
Co-Owner/Manager
Sleepy Wyvern Creations
Feb 2021 - Present (5 years 6 months)
Oversaw creation of textiles and stationery, coordinated with customers and staff, and provided turnaround times for items. Maintained accurate and confidential customer information.
Department Technician-E 8
State of Michigan/Michigan State Housing Development Authori
Sep 2024 - Jun 2026 (1 year 9 months)
Managed application pipeline from receipt to funding, reviewed and analyzed applicant packages, and recommended approval or denial of grant requests. Tracked program metrics in Excel and escalated non-compliance issues.
Contract Departmental Technician
Vibrus Group Temp Services
Jun 2023 - Sep 2024 (1 year 3 months)
Progressed through multiple roles supporting federal and state-funded programs focused on energy efficiency and accessibility. Validated application data, managed eligibility reviews, and coordinated with applicants and subrecipient partners.
Contract Document Specialist
Express Employment Professionals
Feb 2023 - May 2023 (3 months)
Performed computer inquiries for claims and policy numbers, verified coverage, and processed physical and electronic mail. Maintained scanning equipment and worked on special projects.
Delivered empathic customer support, verified caller identity, and documented verification processes. Identified and reported suspicious activity to maintain program integrity.
COVID-19 Contact Tracer
State of Michigan/Michigan Department of Health and Human Se
May 2021 - Jun 2021 (1 month)
Supported quarantined patients with daily symptom screening calls and notified close contacts of exposure. Maintained accurate and confidential patient data in CRM database.
Advanced Applicant Specialist
Peckham Inc
Nov 2019 - Feb 2021 (1 year 3 months)
Assisted international traveler emergencies and processed expedited passport applications. Answered customer questions and facilitated urgent travel by scheduling appointments.
Dietary Aide
Willows of E. Lansing
Apr 2019 - Sep 2019 (5 months)
Maintained sanitary facilities and inventory, and performed customer service with order taking, food preparation, and service.
Maintained rodent welfare and facilitated scientific experiments by grooming, weighing, and recording data. Facilitated rodent immunization against infectious disease.
Assisted customers in finding or ordering appliances and products not found in store. Maintained professional relationships with management and coworkers.
Contract General Office Assistant
Vibrus Group Temp Services
Performed administrative support including document filing, call management, and meeting coordination. Assisted managers with diverse projects and maintained effective communication with grantees and internal teams.
Education
Degrees, certifications, and relevant coursework
Coldwater High School
High School Diploma, General Studies
Completed high school education.
Kellogg Community College
Associate of General Studies, Multimedia
Earned an Associate of General Studies with a focus on Multimedia and a minor in Behavioral Psychology.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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