I am an organized and dependable candidate with a positive attitude. I have successfully managed multiple priorities and am willing to take on added responsibilities to meet team goals. With my advanced skills in customer service, time management, and effective communication, I have consistently delivered exceptional results.
As a Training Facilitator at Majestic Horizon Academy, I collected data on program efficacy through data analysis and implemented solutions for improvement. I evaluated the success of training programs and recommended improvements to upper management to enhance effectiveness. Additionally, I assessed skill gaps for employees and developed training courses to meet identified needs.
I hold a High School Diploma from General Smuts High School in Vereeniging, South Africa. During my time there, I was a member of the Learner Monitor Committee and was awarded the 2017 Prize for Tourism and the 2017 Rotary Award. I also completed a Diploma in Hospitality Management from AHLEI International Hotel School in Sunninghill, South Africa. I have furthered my professional development through various courses in food and beverage management, kitchen management, housekeeping management, and front office management.
