P Shannon
@pshannon
Data-driven Amazon FBA product researcher and customer support professional.
What I'm looking for
I’m a results-driven professional combining Amazon FBA product research, customer service, and medical laboratory technology experience. I’m comfortable working in fast-paced, remote environments while staying highly organized and analytical.
In my current Amazon FBA role at Savvycart limited, I conduct reverse sourcing and storefront analysis to find opportunities that fit clear performance targets. Using Keepa, I analyze sales rank trends, box stability, and price history, and with SellerAmp I calculate ROI, profit margins, and risk metrics.
I consistently source an average of 6+ profitable products weekly, with a focus on minimum 30% ROI and stable buy box sellers. I also support a growing UK-based Amazon FBA business through inventory expansion and ongoing sourcing decisions.
Previously, I served as a customer service representative, responding to inquiries through phone, social media, and email, resolving complaints professionally, and handling order processing, account updates, and service requests. Earlier, as a medical laboratory technician, I maintained accurate patient records and ensured compliance with HIPAA regulations through strong collaboration and communication.
Experience
Work history, roles, and key accomplishments
Amazon FBA Product Research
Savvycart Limited
Nov 2025 - Present (7 months)
Conduct reverse sourcing and storefront analysis to identify profitable Amazon FBA products, targeting minimum 30% ROI and stable buy box sellers. Use Keepa and SellerAmp to analyze sales rank, price history, ROI/profit margins, and risk metrics, sourcing 6+ products weekly to support UK inventory expansion.
Customer Service Representative
Contact By Tems
Aug 2024 - Oct 2025 (1 year 2 months)
Responded to customer inquiries via phone, social media, and email, resolving complaints professionally while providing accurate product and service information. Managed order processing, account updates, and service requests to maintain customer satisfaction.
Education
Degrees, certifications, and relevant coursework
College of Medical Sciences and Technology
Diploma in Medical Laboratory, Medical Laboratory Technology
2021 - 2024
Completed a Diploma in medical laboratory (Nov 2021–2024) at College of Medical Sciences and Technology.
Availability
Location
Authorized to work in
Salary expectations
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