PMPrudence Maloka
@prudencemaloka
Tourism operations specialist coordinating group and series tours.
South AfricaWhat I'm looking for
I am a Tourism Management graduate with practical experience coordinating group and series tours across Southern and Eastern Africa, managing up to 50 travellers and supporting 5–7 tours monthly. I excel in itinerary planning, supplier coordination, domestic flight bookings, crisis management and maintaining operational accuracy using systems like Lemax, TripClip and WETU.
I have a proven record improving supplier communication workflows, maintaining 100% accuracy in rooming lists and flight sheets, and resolving on-tour operational issues rapidly. I am reliable, adaptable, multilingual (English, Sesotho, Setswana, isiZulu) and committed to delivering high standards for international clients.
Experience
Work history, roles, and key accomplishments
Groups Operations Consultant
Amazing Africa
Apr 2024 - Apr 2025 (1 year)
Coordinated group and series tours for international clients across Southern and Eastern Africa, managing up to 50 pax and 5–7 tours monthly while improving supplier communication and maintaining 100% accuracy in rooming lists and flight sheets.
Work Integrated Learning Intern
Timeline Travel
Jul 2023 - Dec 2023 (5 months)
Assisted with booking activities, created hotel and rooming lists, maintained operational records and provided customer service to travellers and suppliers to support itinerary execution.
Education
Degrees, certifications, and relevant coursework
UJUniversity of Johannesburg
Diploma in Tourism Management, Tourism Management
2021 - 2023
Completed a Diploma in Tourism Management with practical focus on tour coordination, itinerary planning, and operations across Southern and Eastern Africa.
Ventersburg Combined School
Grade 12 (Matric), Secondary Education
Completed Grade 12 (Matric), providing secondary education foundation prior to tertiary studies.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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