annette mahlangu

Coordinated meetings between representatives from various communities to foster dialogue and understanding. Built relationships with local organizations and businesses to promote collaboration and strengthen partnerships.

Managed travel budgets and assisted with travel documentation and visa applications. Coordinated logistics for business trips and events, ensuring smooth operations.

Handled travel emergencies including flight cancellations, delays, and lost luggage. Arranged special requests for travelers, such as dietary restrictions and room preferences.

Successfully managed projects with tight deadlines and limited resources. Coordinated team members to ensure tasks were completed on time and within budget.

Coordinated social media campaigns aimed at increasing awareness among target populations. Demonstrated exceptional problem-solving skills while resolving complex patient issues.

Handled customer requests, queries, and daily tasks efficiently. Assisted customers with daily itineraries and sourced vendors and other service providers.

Maintained service and safety procedures as per CAA regulations. Conducted emergency evacuation training and survival skills.

Provided guidance on international visa applications, customs regulations, and other relevant information. Utilized strong organizational skills to manage all aspects of travel desk operations including budgeting, scheduling, and staff management.

Made reservations for passengers and handled travel agents' bookings. Issued, re-issued, and calculated fares while communicating with agents and customers.

Monitored inbound and outbound calls and made reservations for passengers. Managed the call center and the team, mitigating risks and boosting employee morale.

Processed client information and captured data from paper into the system. Worked on travel systems such as Galileo and Amadeus, ensuring the protection of clients' personal information.

Completed coursework towards Development and Training Strategies. Studied Travel and Tourism.