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@annettemahlangu
Dedicated community engagement manager with strong leadership skills.
I am a dedicated professional with proven performance in management, leadership, and communication. With extensive experience in community engagement, I have successfully coordinated projects that foster dialogue and understanding among diverse groups. My ability to build relationships with local organizations has strengthened partnerships and promoted collaboration.
Throughout my career, I have demonstrated exceptional problem-solving skills and a detail-oriented approach to planning. I have managed teams and volunteers effectively, ensuring that projects are completed on time and within budget. My background in customer service and travel management has equipped me with the skills to handle complex situations and provide excellent support to clients and stakeholders.
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Work history, roles, and key accomplishments
Lehumola Botho NGO
Feb 2015 - Present (10 years 9 months)
Coordinated meetings between representatives from various communities to foster dialogue and understanding. Built relationships with local organizations and businesses to promote collaboration and strengthen partnerships.
Pulse Africa
Jun 2024 - Oct 2024 (4 months)
Managed travel budgets and assisted with travel documentation and visa applications. Coordinated logistics for business trips and events, ensuring smooth operations.
FC Global
Jun 2022 - Sep 2023 (1 year 3 months)
Handled travel emergencies including flight cancellations, delays, and lost luggage. Arranged special requests for travelers, such as dietary restrictions and room preferences.
Bala Funda Skills Development
Nov 2021 - Mar 2022 (4 months)
Successfully managed projects with tight deadlines and limited resources. Coordinated team members to ensure tasks were completed on time and within budget.
CleanA Soweto
Jan 2021 - Mar 2022 (1 year 2 months)
Coordinated social media campaigns aimed at increasing awareness among target populations. Demonstrated exceptional problem-solving skills while resolving complex patient issues.
Beta
Nov 2021 - Feb 2022 (3 months)
Handled customer requests, queries, and daily tasks efficiently. Assisted customers with daily itineraries and sourced vendors and other service providers.
South African Airways
Oct 2008 - Aug 2019 (10 years 10 months)
Maintained service and safety procedures as per CAA regulations. Conducted emergency evacuation training and survival skills.
Ukutula Travels
Aug 2015 - Jan 2019 (3 years 5 months)
Provided guidance on international visa applications, customs regulations, and other relevant information. Utilized strong organizational skills to manage all aspects of travel desk operations including budgeting, scheduling, and staff management.
Delta Airlines
Sep 2006 - Sep 2008 (2 years)
Made reservations for passengers and handled travel agents' bookings. Issued, re-issued, and calculated fares while communicating with agents and customers.
Nationwide Airlines
Sep 2004 - Jun 2006 (1 year 9 months)
Monitored inbound and outbound calls and made reservations for passengers. Managed the call center and the team, mitigating risks and boosting employee morale.
Rennie House
May 2004 - Aug 2004 (3 months)
Processed client information and captured data from paper into the system. Worked on travel systems such as Galileo and Amadeus, ensuring the protection of clients' personal information.
Degrees, certifications, and relevant coursework
Grade 12, General Studies
Completed coursework towards Development and Training Strategies. Studied Travel and Tourism.
Software and tools used professionally
You can contact annette and 90k+ other talented remote workers on Himalayas.
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