Prosper Azubogu

I am a customer-focused professional with over five years' experience in sales, customer service, and administrative support. I excel at building client relationships, managing records, and streamlining operations using POS systems and collaboration tools.

As a Sales Manager I built rapport with customers to increase repeat sales, recommended complementary products, managed opening and closing procedures, and resolved client complaints to maintain a positive brand image. In my current Complaint Registry Officer role I manage weekly complaints, maintain accurate dispatch and case records, and coordinate responses to improve stakeholder satisfaction.

I hold a B.Sc. in Sociology and completed an 8-week Virtual Click Support certificate covering virtual assistance, social media management, content creation, data entry, lead generation, and design. I am eager to apply my administrative and customer-facing strengths in a dynamic role that drives productivity and supports team success.