Prof User
@profuser
Healthcare IT specialist and virtual medical assistant with 5+ years managing EHR systems.
What I'm looking for
I am a highly organized, tech-savvy healthcare IT professional and virtual medical assistant with over five years of experience managing healthcare databases, electronic health records, and patient information systems. I combine hands-on ICT support with strong healthcare administration skills to ensure data integrity, compliance, and efficient patient workflows.
In my most recent role as an ICT Officer I developed and maintained hospital database systems supporting 200+ daily patient interactions, implemented HIPAA-compliant access controls, and optimized system performance to reduce downtime by 40%. I have trained 50+ healthcare staff on medical database systems and supported telemedicine platforms and virtual consultation infrastructure.
I hold a BSc in Health Information Management and am committed to continuous learning, currently pursuing Medical Assistant certification while maintaining a dedicated remote work setup for virtual healthcare support. I prioritize patient confidentiality, system security, and reliable remote service delivery.
Experience
Work history, roles, and key accomplishments
ICT Officer
VGG Connect
Feb 2020 - Dec 2024 (4 years 10 months)
Developed and maintained hospital database systems and EMR workflows supporting 200+ daily patient interactions, reducing system downtime by 40% and improving data accessibility. Trained 50+ staff on systems, implemented HIPAA-compliant access controls, and supported telemedicine platforms.
ICT Officer
Technical University of Mombasa
Feb 2019 - Jan 2020 (11 months)
Administered university health center database systems for 5,000+ students, designed medical record database solutions, and implemented security measures to ensure privacy and system efficiency. Provided technical support and optimized appointment scheduling platforms.
Medical Administrative Assistant
Technical University of Mombasa
Jun 2016 - Aug 2017 (1 year 2 months)
Supported medical data entry and patient information system maintenance, learned healthcare compliance and confidentiality protocols, and assisted in routine administrative tasks for the campus health center.
Education
Degrees, certifications, and relevant coursework
Technical University of Mombasa
Bachelor of Science, Health Information Management
2014 - 2018
Grade: Second Class Lower Division
Activities and societies: Specialized focus on Electronic Health Records (EHR) and healthcare information technology.
Bachelor of Science in Health Information Management with coursework in healthcare information systems, medical records management, and health informatics; graduated Second Class Lower Division.
Ikuu Boys High School
Kenya Certificate of Secondary Education, Secondary Education
2009 - 2012
Grade: A- (74 points)
Completed Kenya Certificate of Secondary Education with a score of A- (74 points).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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