Sarah Nyakono

I am a detail-oriented health informatics and medical administration professional with hands-on experience in patient records, appointment scheduling, and customer support. I bring a foundation in health records management and practical exposure from clinical and call-center environments.

In my roles I have managed high-volume customer inquiries, scheduled and maintained accurate appointment records, and supported hospital information systems while safeguarding patient confidentiality. I consistently deliver empathetic, professional support when handling sensitive medical information.

My internships at referral hospitals strengthened my data entry, verification, and reporting skills, and working in remote campaign roles refined my CRM, multitasking, and communication capabilities. I apply structure, clear communication, and accountability to both in-person and remote work.

I am committed to improving operational efficiency and data quality in healthcare settings, contributing positively to patient experience and supporting teams with dependable administrative and informatics support.