At IBM (MSS Security), I own product backlog prioritization and refine business and customer requirements into user stories and acceptance criteria. I also lead end-to-end QA for IBM security products including Horizon, MARS, and ServiceNow integrations.
I designed and maintained Cypress UI automation frameworks that achieved approximately 70% automation coverage, and helped reduce defect leakage by approximately 75% through stronger test coverage and risk-based regression suites. At Mobiquity, I led a QA team of 5–12 people in the banking domain and developed test plans that increased testing efficiency by 40%.

