Open to opportunities

Priyanka Bhardwaj

@priyankabhardwaj

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Experienced program and project manager with a focus on automation.

India

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What I'm looking for

I seek a role that fosters innovation and offers opportunities for strategic leadership in automation projects.

I am a performance-driven professional with over 20 years of comprehensive experience in program and project management, specializing in automation and digital transformation. My career spans significant roles in corporate environments and entrepreneurial ventures across various sectors, including BFSI, finance, healthcare, and retail. Currently, I serve as the RPA Program Manager and Founder at APAK Software LLP, where I oversee the strategic direction and execution of automation projects, ensuring strong client relationships and effective vendor partnerships.

Throughout my career, I have demonstrated excellence in managing end-to-end delivery, from scope management to quality assurance, while implementing process improvements that enhance operational efficiency. My notable achievements include optimizing processes valued at $4.2 million at Genpact Headstrong and successfully delivering over 532 automation bots for clients across the globe. I am passionate about leveraging advanced technologies and methodologies to drive project success and foster innovation.

Experience

Work history, roles, and key accomplishments

Current

RPA Program Manager & Founder

Current

APAK Software LLP

Oct 2018 - Present (6 years 8 months)

As the RPA Program Manager and Founder, I oversee the strategic direction and execution of automation projects, managing interdependencies across projects and ensuring effective communication between stakeholders. I have successfully delivered over 532 automation bots for clients globally, utilizing various RPA tools and AI technologies.

Project Management Stakeholder Engagement Automation AI Tools Budget Management Risk Analysis Process Optimization Software Development Lifecycle

Program/Project Manager

Fiserv

Sep 2017 - Jun 2018 (9 months)

Directed multiple projects within the Bank Solutions division, ensuring alignment with organizational goals and compliance with industry standards. Managed a diverse team and communicated with clients to determine requirements and expectations.

Project Management Team Leadership Client Communication Compliance Management Risk Management Agile Methodologies Budget Management Stakeholder Engagement Time Management Problem Solving

Founder & Project Manager

E-Commerce Venture

Jan 2015 - Aug 2017 (2 years 7 months)

Established and managed book e-commerce platforms on major online marketplaces, overseeing operations, marketing, and logistics to ensure successful business performance.

Operations Management Marketing Strategy Logistics Coordination Customer Service Business Development Financial Management Data Analysis Vendor Management Strategic Planning

Project Manager, Scrum Master

Genpact

Sep 2011 - Dec 2014 (3 years 3 months)

Led projects for education and healthcare clients, facilitating Agile methodologies and managing the software development lifecycle. Developed expertise in problem-solving and customer-centric project delivery.

Agile Methodologies Project Management Agile Methodology Client Engagement Team Leadership Risk Management Process Improvement Quality Assurance Communication Skills

Project Lead

HCL Technologies

Jul 2010 - Sep 2011 (1 year 2 months)

Managed confidential database projects in the pharmaceutical and healthcare sectors, ensuring project success and security through effective management practices.

Database Management Project Management Healthcare Risk Management Quality Assurance Team Leadership Client Communication Compliance Problem Solving Technical Documentation

Team Lead

Steria

Jan 2008 - Jul 2010 (2 years 6 months)

Led quality assurance efforts for testing projects, ensuring timely delivery of high-quality results and managing team performance.

Quality Assurance Team Leadership Project Management Testing Methodologies Risk Management Client Communication Process Improvement Agile Practices Documentation Problem Solving

Software Engineer

Tata Consultancy Services

Dec 2004 - Jan 2008 (3 years 1 month)

Contributed to diverse projects across multiple domains, utilizing various programming languages and database management systems to deliver effective solutions.

Software Development Java .NET SQL Database Management Project Management Client Engagement Technical Documentation Problem Solving Team Collaboration

Education

Degrees, certifications, and relevant coursework

Institute of Technology and Sciences

Master of Computer Applications, Computer Applications

2001 - 2004

Grade: 76%

Completed a Master of Computer Applications (MCA) with a focus on advanced computing and software development. Achieved a score of 76%, demonstrating strong analytical and programming skills.

Nice Management College

Bachelor of Computer Applications, Computer Applications

1998 - 2001

Grade: 74%

Earned a Bachelor of Computer Applications (BCA) degree, focusing on foundational computing principles and programming. Achieved a score of 74%, reflecting a solid understanding of computer science concepts.