I am a results-oriented Technical Program Manager with over 15 years of experience leveraging AI and automation to optimize delivery processes. Throughout my career, I have successfully identified bottlenecks, implemented AI-powered solutions, and achieved significant efficiency gains. I have a strong leadership, communication, and analytical skills, and I am passionate about driving innovation and continuous improvement.
One of my key achievements includes leading the development and implementation of an AI-powered workflow automation system, resulting in a 60% reduction in manual processing time and a 75% increase in delivery speed. I have also managed cross-functional teams of developers, data scientists, and business analysts in the design and deployment of AI solutions for the delivery process. I am highly skilled in program management, project management, and agile development, and I hold certifications in PMP Project Management, Scrum Master, Safe Agile, and Product Manager.
I have experience working with clients in the USA, Southeast Asia, and the Middle East, and I have successfully collaborated with product managers, engineers, and other stakeholders to define project scope, objectives, and deliverables. I have developed and maintained comprehensive project plans, timelines, and budgets, tracking progress and mitigating risks to ensure successful project outcomes. As a Scrum Master certified Professional, I have facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and project demonstrations.