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Priya Hari

@priyahari

Technical Program/Project Manager at iRobot who delivered a global Salesforce CMS migration across four websites, saving approximately $200K annually.

United States

Message

At iRobot, I manage digital technology initiatives across E-commerce, CRM, and Marketing Technology, working with globally distributed teams on delivery, dependencies, risks, and launch readiness.

I led a global CMS migration from Sitecore to Salesforce CMS across four websites, coordinating requirements, Agile delivery, testing, localization, UAT, training, and launch. The migration delivered approximately $200K in annual operational savings.

I also led global New Product Introduction programs for 8+ SKUs and launched a dropship fulfillment program and expanded digital commerce channels, including TikTok Shop. My work has included Salesforce Marketing Cloud migration and customer-facing platforms such as Back-in-Stock notifications and Self-Service Returns.

Earlier at iRobot, I managed Agile delivery for Salesforce Commerce Cloud initiatives and led Scrum ceremonies for a development team of 8+ engineers. At Staples Inc., I worked on CMS product requirements and e-commerce site operations, including launch support for Store Locator and Single Page Checkout.

Experience

Work history, roles, and key accomplishments

Current

Technical Program/Project Manager

Current

iRobot

Jun 2022 - Present (4 years 4 months)

Led end-to-end delivery of digital technology initiatives across E-commerce, CRM, and Marketing Technology, managing milestones, dependencies, risks, and launch readiness. Directed global NPI programs for 8+ SKUs and delivered a global CMS migration with $200K in annual savings.

Agile SDLC Stakeholder Management Risk Mitigation Dependency Planning Salesforce Marketing Cloud Salesforce Commerce Cloud CMS migration Jira Confluence Smartsheet AI Tools Vendor Management Budget Management

Associate Project Manager/Scrum Master

iRobot

Sep 2021 - Jun 2022 (9 months)

Delivered integration of RWS translation platform with Salesforce Marketing Cloud and transitioned the marketing automation team from Kanban to structured two-week sprint cycles. Conducted Salesforce Marketing Cloud user access audits to strengthen governance and security.

Salesforce Marketing Cloud Agile Scrum Kanban Jira Confluence Smartsheet Stakeholder Management

Scrum Master

iRobot

Jun 2020 - Sep 2021 (1 year 3 months)

Managed Agile delivery for Salesforce Commerce Cloud initiatives, improving site performance and customer experience. Led Scrum ceremonies for a development team of 8+ engineers, increasing delivery throughput by 20%.

Agile Scrum Salesforce Commerce Cloud Jira Confluence Smartsheet Stakeholder Management

E-Commerce Product Analyst

Staples Inc.

Jan 2017 - Jan 2018 (1 year)

Defined product roadmap and requirements for an internal CMS platform, partnering with UX, Engineering, and Marketing to deliver content workflow improvements, increasing user satisfaction by 30%. Led UAT cycles and incorporated feedback loops to continuously improve platform functionality.

Product Management CMS UAT Jira Confluence Smartsheet Stakeholder Management

E-Commerce Site Operations Analyst

Staples Inc.

May 2013 - Dec 2014 (1 year 7 months)

Supported launch of Store Locator and Single Page Checkout, contributing to a 3% improvement in conversion rates. Reduced site incident response time by 30% through proactive issue triaging in ServiceNow, maintaining launch readiness during peak periods.

Ecommerce Site Operations ServiceNow Incident Management Product Taxonomy Search Navigation