Open to opportunities

Priya Gaware

@priyagaware

Message

Confident business development manager with strong customer service skills.

India

Message

What I'm looking for

I am looking for a role that values customer relationships and offers growth opportunities.

I am Priya Gaware, a dedicated professional with a strong background in business development and customer service. My career spans over a decade, during which I have honed my skills in managing client relationships, understanding customer needs, and driving sales growth. I thrive in dynamic environments where I can leverage my enthusiasm and energy to contribute to team success.

Throughout my career, I have worked in various roles, including Business Development Manager at Truelytics Ecom and Dreams Group, where I successfully converted leads and retained customers. My experience in customer relationship management has equipped me with the ability to handle complex queries and provide tailored solutions, ensuring customer satisfaction and loyalty. I am passionate about continuous learning and open to feedback, which I believe is essential for personal and professional growth.

Experience

Work history, roles, and key accomplishments

Business Development Manager

Truelytics Ecom

Mar 2016 - Dec 2016 (9 months)

Managed customer requests for product customization, maintained relationships between buyers and creators, and ensured customer satisfaction through effective communication and follow-ups.

Communication Negotiation

Business Development Manager

Dreams Group

Nov 2014 - Mar 2016 (1 year 4 months)

Handled customer inquiries regarding membership, assisted with leads, updated business profiles, and worked to retain customers by addressing their concerns and providing solutions.

Customer Retention Manager

Hutchinson 3 Global

Nov 2009 - Nov 2010 (1 year)

Focused on retaining customers by addressing cancellation requests, upgrading contracts, and resolving customer queries while assisting team members with daily operations.

Contracts Communication

Customer Service Associate

Convergys

Mar 2008 - Jul 2009 (1 year 4 months)

Managed customer inquiries regarding vehicle services, coordinated with dealerships for repairs, and resolved complex issues while ensuring high levels of customer satisfaction.

Customer Service Communication

Customer Service Associate

Wipro

Aug 2004 - Aug 2006 (2 years)

Provided customer support for Capital One account inquiries, resolved transaction queries, and conducted training sessions for new hires while monitoring call quality.

Customer Support Training Quality