Priscilla Owusu
@priscillaowusu
Dedicated customer service professional with strong communication skills.
What I'm looking for
I am a dedicated customer service professional with a strong background in various roles, including customer service representative, sales assistant, and receptionist. My experience spans over six years, during which I have honed my skills in communication, problem-solving, and data management. I pride myself on my ability to assist customers effectively and maintain positive relationships with clients and suppliers.
Throughout my career, I have consistently demonstrated my commitment to providing exceptional service. At Papa's Pizza, I effectively addressed customer inquiries and complaints, ensuring a positive dining experience. As a sales assistant at Delcam Bookshop, I managed inventory and maintained computer systems, contributing to the smooth operation of the store. Most recently, I served as a receptionist at CIC Consultancy, where I managed calls and assisted in preparing meeting rooms, further enhancing my organizational skills.
Experience
Work history, roles, and key accomplishments
Receptionist
CIC Consultancy
Feb 2022 - Nov 2023 (1 year 9 months)
Answered calls, assisted in meeting room preparations, and directed calls to appropriate management personnel.
Sales Assistant
Delcam Bookshop
Mar 2019 - Oct 2021 (2 years 7 months)
Handled customer relations, managed inventory, processed daily sales data, and maintained computer systems to support sales operations.
Customer Service Representative
Papa's Pizza
Jun 2017 - Nov 2018 (1 year 5 months)
Managed customer inquiries and complaints, provided data entry support, and ensured customer satisfaction through effective communication.
Education
Degrees, certifications, and relevant coursework
University of Professional Studies
Diploma
2017 - 2019
Saint Paul's Senior High School
2014 - 2017
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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