Open to opportunities

Priscilla Okyere

@priscillaokyere

Message

I am an accounting graduate and experienced customer service professional.

United Kingdom

Message

What I'm looking for

I am seeking an accounting or finance role in a dynamic organisation where I can apply my accounting degree, analytical skills and customer-service experience to deliver accurate financial analysis, ensure compliance, and grow into greater responsibility.

I am a Bachelor of Science in Accounting graduate with practical experience across customer service, quality assurance, and healthcare support.

My career includes roles at Petra Trust, Jade E Services and Hampshire and Isle of Wight Healthcare NHS Foundation Trust, where I handled CRM operations, call-centre quality assurance, validation and payroll tasks, and therapeutic observations for service users.

I have led teams as a team lead and assistant inbound team lead, implemented a reward and recognition policy for customer service, and was named Inbound Employee of the Month four consecutive times in 2022.

I seek to apply my analytical skills, attention to detail, and commitment to compliance and continuous improvement in an accounting or finance role, bringing proficiency in Salesforce, Tally ERP, Microsoft Office and multiple CRM and reporting tools.

Experience

Work history, roles, and key accomplishments

Sales Representative

Lordship Insurance Brokers and Consultancy Limited

Jun 2015 - Sep 2015 (3 months)

Sold insurance policies to companies and individuals and created awareness of new and existing products; provided clients with tailored insurance plans to meet needs.

Insurance Sales Client Relationship Management Cross Selling Lead Generation Negotiation Communication Presentation

Stores Manager

Ghana Civil Aviation Authority

Jun 2014 - Sep 2014 (3 months)

Managed stock taking, replenishment, coding and recording of stock items on bin cards and reconciled inventory against invoices to maintain accurate stores records.

Inventory Management Stock Control Procurement Data Entry Attention To Detail Microsoft Excel

Validation Officer

Controller and Accountant General's Department

Sep 2011 - Aug 2012 (11 months)

Monitored monthly validation of government workers, computed overtime allowances and prepared and delivered monthly salaries to corresponding banks while recording inputs from GES and Ministry of Health.

Payroll Processing Salary Disbursement Data Entry Records Management Compliance Microsoft Excel