At ACD Direct, I respond to inbound and outbound calls for nonprofit operations serving public broadcasting stations and advocacy organizations.
At NexRep, I respond to customer inquiries and resolve support ticket transactions. I also maintain records and documentation for audit and internal control purposes.
At Restoration Builders LLC, I assisted with payroll data review and reconciliation, maintained timecard records, and supported year-end close using Sage. I also handled project coordination across eight locations, including scheduling, purchase orders, and job costs.
Previously, I coordinated repair projects at Colony Home and supported accounts payable at Foxtec. I used QuickBooks for invoices and financial reporting, and helped move record-keeping from manual to digital.

