Open to opportunities

Priscilla Gelski

@priscillagelski

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Dedicated healthcare administrator focused on accurate Medicaid/Food Stamps eligibility and high-pressure case triage.

Zimbabwe

Message

What I'm looking for

I’m looking for a remote or fast-paced healthcare support role where I can deliver accurate eligibility decisions, triage complex cases efficiently, and maintain documentation standards—backed by clear policies, collaboration, and measurable productivity goals.

I’m a dedicated healthcare administrator with 1+ years of remote experience at Texas Health and Human Services (HHS), specializing in high-pressure eligibility determination, data verification, and caseload management. I’ve mastered the Texas Medicaid and Food Stamps handbook and work with state EMR systems to ensure 100% compliance and accuracy in data entry.

I’m at my best in fast-moving, deadline-driven environments—triaging complex cases in 30-minute phone interviews, multitasking real-time system verifications, and translating policy requirements into clear, client-ready explanations. I also track and report using Microsoft Excel/Outlook, manage dynamic caseloads for timely documentation, and collaborate effectively to support urgent HCHB scheduling and clinician triage.

Experience

Work history, roles, and key accomplishments

Texas Works Advisor I

Texas Health and Human Services

Jul 2024 - Oct 2025 (1 year 3 months)

Determined Texas Medicaid and Food Stamps eligibility for 100+ applications weekly by verifying disabilities through official channels and maintaining 100% compliance and accuracy in data entry. Triaged complex cases in high-pressure 30-minute phone interviews, managed dynamic caseload workflows, and explained policies clearly to clients.

Food Stamps Eligibility Caseload Management Triage State EMR Systems Databroker Microsoft Excel Policy Compliance

Sales Associate

Headhunters Smoke Shop

Aug 2023 - Apr 2024 (8 months)

Achieved a $1,000 daily sales quota every shift through high-volume client interactions, product expertise, persuasive communication, and fast issue resolution. Won multiple third-party vendor sales competitions by mastering product pros/cons and upselling, while multitasking across transactions and inventory.

Retail Sales Upselling Customer Service Product Knowledge Sales Quota Inventory Management