Karina Perez
@karinaperez1
Public assistance eligibility advisor at Texas Health and Human Services Commission who processed SNAP, Medicaid, and TANF applications.
United StatesWhat I'm looking for
At TexasHealthandHumanServicesCommission, I processed public assistance applications and determined eligibility for SNAP, Medicaid, and TANF. I interviewed applicants, reviewed supporting documents, and maintained case records in state systems.
As a TexasWorksAdvisorII, I also supported Texas Works Advisor I staff with complex cases and policy interpretation. Earlier, at ApexPrimaryCare, I coordinated client care and handled patient records, complaints, and service changes.
Experience
Work history, roles, and key accomplishments
Texas Works Advisor II
Texas Health and Human Services Commission
Feb 2023 - Jun 2026 (3 years 4 months)
Conducted in-depth interviews to assess eligibility for SNAP, Medicaid, and TANF; processed applications and provided guidance to Advisor I staff.
Texas Works Advisor I
Texas Health and Human Services Commission
Jan 2022 - Jan 2023 (1 year)
Determined client eligibility for public assistance programs including SNAP, Medicaid, and TANF; conducted interviews and processed applications.
Client Care Coordinator
Apex Primary Care
Dec 2016 - Oct 2021 (4 years 10 months)
Supervised and coordinated daily activities of production and operating workers, scheduled daily needs for elderly clients, and handled patient complaints and documentation.
Customer Service Representative
Dominos
Jan 2015 - Dec 2016 (1 year 11 months)
Operated equipment, stocked ingredients, prepared products, received and processed telephone orders, and took inventory.
Education
Degrees, certifications, and relevant coursework
Johnny Economedes High School
High School Diploma, General Studies
Graduated with a high school diploma in 2016.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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