Open to opportunities

Priscilla Aryee

@priscillaaryee

Message

I streamline customer support, billing, and administrative workflows.

Ghana

Message

What I'm looking for

I'm looking for a customer support or administrative role where I can manage communication, customer records, schedules, billing, and workflow tasks while continuing to build new skills.

I've supported customers remotely for Loyal Shippers LLC, City World Associate, and Fairtrade Outsourcing, handling inquiries, payments, shipment tracking, billing information, and customer records across phone, email, chat, and social media.

At POG Ventures, I managed spreadsheets, calendars, correspondence, documents, reports, invoices, and daily administrative processes. I bring organized, detail-focused support using Microsoft Office, Google Workspace, HubSpot, Sage ERP, CRM platforms, and scheduling tools.

Experience

Work history, roles, and key accomplishments

Customer Support & Billing Assistant

Fairtrade Outsourcing (FTO)

Jan 2026 - Jun 2026 (5 months)

Answered calls and responded to customer inquiries or complaints. Processed customer payments, updated payment records, and maintained detailed records of customer interactions in a CRM system.

CRM Customer Support Billing Data Entry