Kemuel Benyarku

I am a dedicated and detail-oriented virtual assistant and customer support specialist with strong experience in email and live chat support. I help businesses strengthen customer relationships through timely, professional, and empathetic communication.

At Marbill Technologies, I managed inquiries, tracked communication logs, handled account activities like credit activations and subscription changes, and maintained accurate customer records to ensure seamless follow-ups. My approach emphasizes organization and adherence to brand voice.

Previously at Aramex Ghana I reviewed freight costs, prepared quotes, coordinated logistics with international offices, and supported clients with tracking and documentation, while preparing reports for management and clients. I also engaged in relationship management and bid preparation for new business opportunities.

My administrative experience at the Department of Social Welfare included report writing, meeting minutes, records management, and supporting licensing and compliance processes. I bring adaptability, attention to detail, and a strong focus on customer satisfaction to every role.