PAPriscilla Agyekum
@priscillaagyekum
Highly motivated administrative assistant with a passion for client satisfaction.
United KingdomWhat I'm looking for
I am a highly motivated individual with years of experience in social healthcare and hospitality. My diverse roles have honed my strong communication and problem-solving skills, allowing me to foster a supportive and collaborative environment. I aspire to leverage the skills I have gained to enhance organizational efficiency and client satisfaction.
Currently, I work as a Mental Health Support Worker at Herts and Mind Network, where I provide emotional support and ensure client safety. I facilitate team meetings to enhance collaborative discharge plans and document client progress through comprehensive daily reports. My role involves implementing personalized coping strategies for individuals experiencing suicidal thoughts and coordinating with healthcare professionals to ensure continuity of care.
Previously, I worked as a Waitress/Event Hostess and a Health Care Assistant, where I provided exceptional care and support to clients. My experiences have equipped me with the ability to manage crises effectively and maintain high standards of service in fast-paced environments. I am committed to making a positive impact in the lives of those I support.
Experience
Work history, roles, and key accomplishments
Mental Health Support Worker
Herts and Mind Network
Apr 2024 - Present (1 year 2 months)
Provide emotional support and ensure client safety while tracking progress. Facilitate team meetings and direct clients to services for post-discharge wellbeing. Document client progress and implement coping strategies, while coordinating with healthcare professionals and leading crisis de-escalation interventions.
Health Care Assistant
Walsingham Support
May 2024 - Jun 2024 (1 month)
Provided high levels of care for autistic adults, ensuring a safe and supportive environment. Developed personalized care plans to enhance residents' quality of life, focusing on social integration and independence.
Teaching assistant
Woodfield
Jan 2024 - Apr 2024 (3 months)
Helping students manage challenging behaviour, curating lessons to suit their learning needs, and supporting teachers to manage classroom activities
Waitress/Event Hostess
RAS Interim
Jul 2022 - May 2023 (10 months)
Responsible for taking orders, serving food and beverages, and ensuring customer satisfaction during events. Interacted with guests, addressed complaints, and coordinated with kitchen and event planners for smooth operations.
Education
Degrees, certifications, and relevant coursework
Google EMEA
Course, Digital Marketing
2022 - 2022
Completed a course in Digital Marketing, focusing on online marketing strategies and tools.
UTUniversity of Toulouse
Diploma, French Language Studies
2019 - 2022
Completed a Diploma in French Language Studies, focusing on advanced language skills and cultural understanding.
UGUniversity of Ghana
Bachelor of Arts, Political Science and French
2016 - 2020
Pursued a Bachelor of Arts in Political Science and French, gaining insights into political systems and language proficiency.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
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