Open to opportunities

Khadija Diine

@khadijadiine

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Dedicated nursing student with strong communication and patient care skills.

United Kingdom

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What I'm looking for

I am looking for a role in healthcare support where I can apply my communication and organizational skills to make a positive impact.

I am a dedicated and detail-oriented professional currently finalizing my BSc in Adult Nursing at the University of Manchester. My experience in delivering high-quality support in emotionally sensitive environments has equipped me with the skills necessary to thrive in fast-paced healthcare settings. I pride myself on my calm and compassionate approach, which allows me to effectively manage both inbound and outbound communications with patients.

Throughout my placements with the NHS, I have developed strong clinical system proficiency and record-keeping accuracy. I have successfully handled confidential communications, supported appointment scheduling, and triaged patient needs across multidisciplinary teams. My previous role as a Mental Health Support Worker further honed my ability to provide empathetic care and manage complex situations, ensuring that I maintain professionalism and confidentiality at all times.

Experience

Work history, roles, and key accomplishments

Current

Student Nurse - NHS Placements

Current

Manchester University NHS Foundation Trust

Sep 2022 - Present (3 years)

Handled confidential communication with patients through phone and face-to-face interactions. Supported scheduling of appointments and follow-ups in community, mental health, and ward settings.

Scheduling Documentation Management Record keeping Emotional Support Confidentiality

Mental Health Support Worker

Deep Dene Care

Jan 2020 - Present (5 years 8 months)

Provided frontline emotional and practical support to individuals with complex needs. Delivered care with empathy, maintaining confidentiality and professionalism.

Emotional Support Empathy Confidentiality Communication Crisis Management Time Management

Customer Service & Retail Assistant

Oxfam Charity Shop

Jan 2019 - Present (6 years 8 months)

Handled customer service interactions across face-to-face and telephone queries. Supported vulnerable service users and maintained professionalism in complaint handling.

Customer Service Complaint Handling Stock Control Teamwork Communication Retail Operations Customer Support

Education

Degrees, certifications, and relevant coursework

University of Manchester

BSc Adult Nursing, Adult Nursing

Grade: Predicted First Class Honours

Currently finalizing a BSc in Adult Nursing, gaining extensive experience in patient support and confidential information management. Developed strong clinical system and record-keeping accuracy in a regulated healthcare environment.

Manchester College

Access to Nursing & Midwifery, Nursing & Midwifery

Grade: Distinction

Completed the Access to Nursing & Midwifery program, achieving a Distinction. This program provided foundational knowledge essential for pursuing higher education in nursing and midwifery.

Trinity High School and Trafford College

GCSEs, General Studies

Achieved 8 GCSEs with grades 6-7, including English (Grade 7) and Maths (Grade 6). These qualifications provided a strong academic foundation across various subjects.