RBRoxanne Boon
@roxanneboon
Dedicated care coordinator with strong communication and problem-solving skills.
United KingdomWhat I'm looking for
I am a hardworking and enthusiastic professional with extensive experience in care coordination, business support, and children's services. My journey has equipped me with the ability to resolve issues effectively for service users while ensuring compliance with CQC and Ofsted regulations. I thrive in challenging environments, where my strong communication and problem-solving skills come to the forefront.
Currently, I serve as a House Project Facilitator for Manchester Council, where I support young people in developing their independence skills and navigating their transition to independent living. My role involves close collaboration with various agencies to ensure that the voices of young people are prioritized in decision-making processes. I am passionate about making a positive impact in the lives of those I work with and continuously seek opportunities to expand my expertise in new areas.
Experience
Work history, roles, and key accomplishments
House Project Facilitator
Manchester Council
Aug 2023 - Present (1 year 10 months)
Responsible for updating assessments and providing support to young people, helping them build independence skills and transition to independent living. Collaborates with various agencies to ensure young people's views are prioritized in decision-making.
Family Contact Worker
Manchester Council
Jul 2018 - Jul 2022 (3 years 11 months)
Managed family contact sessions, supervised interactions, and provided support to parents. Responsible for reporting safeguarding concerns and maintaining compliance with GDPR and risk assessments.
Business Support Officer
Stockport Council
Sep 2017 - Jul 2018 (10 months)
Provided administrative support by coordinating meetings, taking minutes, and managing data entry. Ensured compliance with CQC and GDPR regulations while maintaining health and safety standards.
Carer
H G Care Services
Apr 2014 - Aug 2017 (3 years 4 months)
Provided care for vulnerable children with complex needs, supporting families and reporting safeguarding issues as necessary.
Care Coordinator
H G Care Services
Apr 2014 - Aug 2017 (3 years 4 months)
Handled care package referrals, assigned care workers, and ensured continuity of care for clients. Conducted reviews and maintained compliance with CQC standards.
Apprentice Business Administrator
H G Care Services
Apr 2014 - Apr 2015 (1 year)
Performed general office duties, including creating weekly rotas for carers and supporting administrative tasks.
Education
Degrees, certifications, and relevant coursework
H G Care Services
NVQ Level 3, Business Management
2015 -
Pursued an NVQ Level 3 in Business Management, focusing on advanced business practices and management skills.
H G Care Services
NVQ Level 2, Business Administration
2014 - 2015
Completed an NVQ Level 2 in Business Administration as part of an apprenticeship program, gaining practical skills in office administration.
Parrs Wood High School
GCSE, General Education
2007 - 2012
Achieved A - C grades in 6 GCSEs including Mathematics, English, and Science.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
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