Prisca Sufeida
@priscasufeida
Customer advisor focused on holistic financial consulting and exceptional home-office service.
GermanyWhat I'm looking for
I’m a customer-focused professional with extensive experience advising private clients in all financial questions, combining trust, clarity, and a service mindset. After my current health-related break, I’m actively looking for new opportunities where I can contribute immediately.
Most recently, I worked as a Kundenbetreuerin for Consorsbank in homeoffice, providing whole-patient style “ganzheitliche” support to customers across financial topics. Previously, I served as Kundenberaterin for Check24 Reisen and 1&1 in homeoffice, and I also supported sales processes as a Vertriebsassistentin.
Alongside my banking and customer advisory roles, I’ve built strong front-line and customer-experience skills—from reception work at the Gerber Park Hotel (guest support from check-in to check-out) to member service roles at InShape. I bring practical tools experience with MS-Office and CRM/system work such as Protel, eMember, and myYolo, and I communicate confidently in German and English.
Experience
Work history, roles, and key accomplishments
Kundenbetreuerin bei Consorsbank
Consorsbank
Apr 2022 - Oct 2023 (1 year 6 months)
Provided comprehensive financial consulting to private customers across all finance topics while working from home. Acted as a key point of contact for customer inquiries.
Kundenberaterin Check24 & 1&1
Check24 Reisen & 1&1
Dec 2021 - Apr 2022 (4 months)
Served as a customer advisor for Check24 Reisen and 1&1 while working from home. Supported customers with guidance related to their requests.
Rezeptionistin Gerber Park Hotel
Gerber Park Hotel
Oct 2017 - Mar 2020 (2 years 5 months)
Handled front-desk operations as the main contact for guests from check-in to check-out and throughout their stay. Supported guest communication in English and operated the reception consistently.
Kundenberaterin Targobank
Targobank
Jan 2017 - Jul 2017 (6 months)
Provided comprehensive financial consulting to private customers across all finance topics. Supported customer advisory work using eMember and myYolo platforms.
Kundenberaterin Postbank (Kredit)
Postbank
Feb 2015 - Dec 2016 (1 year 10 months)
Advised private customers with a focus on credit consulting (Kreditberatung). Delivered holistic customer guidance on relevant financial questions.
Education
Degrees, certifications, and relevant coursework
Postbank
Bankkauffrau (Vocational Training), Banking and Finance
2012 - 2015
Abgeschlossene Ausbildung zur Bankkauffrau bei der Postbank von September 2012 bis Januar 2015.
Availability
Location
GermanyAuthorized to work in
Job categories
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