Prince kumar

Manage GRN operations to ensure accurate product receiving, inventory verifications, and stock updates within warehouse systems. Coordinate with vendors and internal teams to resolve discrepancies and maintain a smooth inbound process.

Managed CRM and influencer marketing campaigns by coordinating with creators, agencies, and internal teams to ensure smooth execution and improved brand engagement. Built influencer relations, handled outreach and campaign tracking, and monitored performance metrics to optimize marketing effectiveness.

Managed product operations and collaborated with cross-functional teams to improve workflows, user experience, and overall product performance. Analysed business insights, customer feedback, and operational data to identify improvement opportunities and support product decision-making.

Led the product & operations team in a fast-paced environment, ensuring smooth daily workflows and effective coordination across different departments. Supported team members, solved operational challenges, and worked on improving processes to make operations more efficient and user-focused.

Assisted customers by resolving queries, addressing concerns, and providing timely support to ensure a smooth customer experience. Handled customer communication across different channels while maintaining professionalism, empathy, and strong problem-solving skills.

Pursued a Bachelor of Science in Mathematics, gaining analytical and problem-solving skills.