Preet Kaur User
@preetkauruser
Sales professional at Claire's who achieved 100% of monthly sales targets on average while managing a team of 12.
IrelandWhat I'm looking for
At Claire's, I managed daily store operations and led a team of 12 staff. I achieved 100% of monthly sales targets on average and exceeded targets during peak trading periods.
At Kserve Bpo (Philips Respironics), I handled inbound and outbound sales calls and retained at-risk customers through tailored solutions, achieving an 85% retention rate. I maintained CRM records for follow-ups, pipeline tracking, and reporting.
At Dream Bricks, I sold residential and commercial properties through the full sales cycle, from lead to closing. I averaged 110% of monthly sales targets and closed 12–15 property deals per year.
Experience
Work history, roles, and key accomplishments
Managed daily store operations and led a team of 12 staff to deliver exceptional customer service and drive sales. Achieved 100% of monthly sales targets on average and exceeded targets during peak trading periods.
Sales & Customer Retention Executive
Kserve BPO
Aug 2022 - Jan 2025 (2 years 5 months)
Handled inbound and outbound sales calls for Philips products, using product knowledge to upsell and cross-sell. Retained at-risk customers through empathy and objection handling, achieving an 85% retention rate.
Sales Executive
Dream Bricks
Aug 2018 - Nov 2021 (3 years 3 months)
Sold residential and commercial properties, managing the full sales cycle from lead to closing. Achieved 110% of monthly sales targets on average and closed 12-15 property deals per year.
Education
Degrees, certifications, and relevant coursework
Dublin
MSc, International Business Management
Pursuing an MSc in International Business Management in Dublin, with expected completion in 2025.
Mumbai
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce (B.Com) in Mumbai in 2022.
Mumbai
Higher Secondary Certificate, Commerce
Completed Higher Secondary Certificate (HSC) in Commerce in Mumbai in 2019.
Forage Academy
Customer Service Job Simulation, Customer Service
Completed a Customer Service Job Simulation through Forage Academy.
Kserve BPO
In-house Customer Service / Contact Centre Training, Customer Service
Completed in-house Customer Service and Contact Centre Training at Kserve BPO.
Dream Bricks
Customer Service Excellence / Effective Communication Training, Customer Service
Completed Customer Service Excellence and Effective Communication Training at Dream Bricks.
Kserve BPO
In-house CRM & Application Training, CRM and Applications
Completed in-house CRM and Application Training at Kserve BPO.
Tech stack
Software and tools used professionally
Availability
Location
IrelandAuthorized to work in
Salary expectations
Job categories
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