Open to opportunities

Precious Motlhale

@preciousmotlhale

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Seasoned professional in fleet and hospitality management.

South Africa

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What I'm looking for

I am seeking a role that allows me to leverage my skills in customer service and operations, within a dynamic team that values excellence and innovation.

I am a seasoned professional with extensive experience in the fleet and hospitality industries. My career has been dedicated to enhancing guest satisfaction and streamlining operational processes, which has consistently led to improved service standards. I have a proven track record in managing budgets, coordinating events, and implementing strategies that drive revenue growth.

Throughout my career, I have excelled in roles that require meticulous attention to detail and strong organizational skills. As a Fleet Administrator at BMW VDC, I expertly managed motorcycle registration processes and collaborated with stakeholders to ensure smooth operations. My passion lies in crafting seamless experiences for clients, ensuring that every interaction is an opportunity to exceed expectations and foster business success.

Experience

Work history, roles, and key accomplishments

Fleet Administrator

BMW VDC - Suntech Fleet

Oct 2018 - Present (7 years)

Expertly managed motorcycle registration processes and efficiently allocated new motorcycles/vehicles using the SAP system. Coordinated number plate and petrol card procurement, executed invoicing for new motorcycles, and communicated with dealers.

SAP Data Entry Invoicing Customer Service Stakeholder Management Fleet Management Microsoft Office Excel Outlook

Guest Service Attendant/Restaurant Attendant

Garden Court OR Tambo

Jan 2015 - Present (10 years 9 months)

Expertly managed guest relations, ensuring efficient room setup and prompt clearance. Streamlined reservation processes, maximizing guest scheduling efficiency, and conducted thorough stock inventory, maintaining accurate supply levels.

Event Coordination Stock Management Administrative Support Customer Service Food Presentation

Experiential Learning Completed

Edenvale General Hospital

Jan 2014 - Present (11 years 9 months)

Handled general administrative duties, including filing, data capturing, and record keeping for the restaurant section. Assisted with food preparation and distribution, and managed room setup and refreshing.

General Administration Record keeping Food Preparation Staff Supervision Reporting

Experiential Learning Completed

Garden Court O.R Tambo

Jan 2013 - Present (12 years 9 months)

Performed general administrative duties, including filing, data capturing, and record keeping for the restaurant section. Managed front desk operations, including checking in/out guests, handling payments, and allocating rooms.

General Administration Data Entry Record keeping Hostess Waitressing Cashiering Stock Taking Food Preparation Reception Duties Housekeeping

Experiential Learning Completed

Denisburg Restaurant-TUT

Jan 2013 - Present (12 years 9 months)

Expertly managed front-of-house operations as Hostess, ensuring a warm and welcoming guest experience. Demonstrated exceptional waitressing skills, providing attentive service that increased customer satisfaction.

Front Of House Experience Waitressing Cashiering Stock Taking Food Preparation Customer Service

Education

Degrees, certifications, and relevant coursework

Norkem Park High School

Matric, General Studies

Activities and societies: English, Afrikaans, Physical Science, Life Science, Maths Literacy, Geography, Life Orientation

Completed secondary education with a focus on a diverse range of subjects including English, Afrikaans, Physical Science, Life Science, Maths Literacy, Geography, and Life Orientation. Developed foundational knowledge and skills across various academic disciplines.