At Dani’s Bake House, I welcomed customers, explained bakery products, and helped them choose based on their preferences and occasion. I received, recorded, and confirmed orders, checking details such as product selection, quantity, and collection time.
I followed up on enquiries and kept customers informed about order status or changes. When customers raised questions or complaints, I clarified their concerns and supported practical resolutions, escalating issues when further assistance was needed.
At Wisdom Ventures Limited, I supported daily sales activities and helped the team work toward assigned targets. I followed up with prospective and existing customers, kept sales information organised, and shared customer feedback that could help improve service delivery.
