Haleemah Abdulfatai

I’m a dedicated, customer-focused Customer Support Assistant with over two years of experience assisting customers with inquiries, order requests, and issue resolution. I respond to concerns professionally and promptly, maintain positive customer relationships, and keep customers informed with timely updates.

In my roles, I processed orders, tracked order progress from placement to delivery, maintained accurate records of customer interactions and transactions, and coordinated with suppliers to ensure timely fulfillment. I bring strong communication, active listening, problem solving, and proficiency in Microsoft Office, data entry, and record keeping.