Precious Ebere
@preciousebere1
Computer Engineer at Paix-Techs Enterprises, resolving 40+ weekly IT tickets and deploying Mac and Windows systems.
NigeriaWhat I'm looking for
At Paix-Techs Enterprises, I manage and prioritize a high-volume IT helpdesk queue, resolving 40+ weekly hardware, software, and network tickets while maintaining SLA compliance. I also deploy Mac and Windows systems for onboarding and device refreshes.
As a freelance Computer Engineer, I support SMBs and individual clients across hardware, software, and network needs. I handle projects from client consultation through implementation and post-deployment support, and configure Windows and macOS workstations for specific workflows.
During my Computer Engineering Intern role at D6 Electron, I assisted senior engineers with assembling, testing, and quality-checking computer systems and server hardware. I also performed supervised diagnostics and supported internal workstation setup and basic network troubleshooting.
Experience
Work history, roles, and key accomplishments
Computer Engineer & IT Desk Support Technician
Paix-Techs Enterprises
Jan 2021 - Present (5 years 9 months)
Contract-based role supporting enterprise IT infrastructure and end-user computing environments. Managed high-volume helpdesk ticket queue, executed full-lifecycle Mac and Windows system deployments, and provided tiered technical support.
Freelance Computer Engineer
Self Employed
Dec 2018 - Present (7 years 10 months)
Self-directed technical consultancy serving SMBs and individual clients across hardware, software, and network domains. Owned full project lifecycle from client consultation to post-deployment support.
Computer Engineering Intern
D6 Electron
Aug 2016 - Dec 2018 (2 years 4 months)
Hands-on technical internship focused on hardware assembly, quality assurance, and entry-level IT support. Assisted senior engineers in assembling, testing, and quality-checking custom computer systems and server hardware.
Education
Degrees, certifications, and relevant coursework
Haute Ecole De Gestion Et de Technologie
Bachelor of Science, Computer Engineering
Bachelor of Science in Computer Engineering from Haute Ecole De Gestion Et de Technologie, Cotonou, Benin Republic, completed in May 2021.
D6 Electro
Certificate of Apprenticeship, Repair Technician and Software Engineering
2016 - 2018
Certificate of Apprenticeship as Repair Technician and Software Engineer from D6 Electro, completed in December 2018.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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