Precious Damilola
@preciousdamilola
I’m a customer support and virtual assistant professional who delivers accurate data, fast resolutions, and empathetic service.
NigeriaWhat I'm looking for
I’m a proactive customer support and virtual assistant who helps clients feel heard and supported. I combine strong communication and problem-solving with reliability, empathy, and professionalism to drive customer satisfaction.
In my roles at Tedhaab Global Ventures and Prime Data Solutions, I delivered prompt responses across multiple channels, managed complaints and escalations, and maintained accurate records for orders, service requests, and transactions. I also collaborated with cross-functional teams to streamline workflows, supported client onboarding, and translated customer feedback into actionable improvements.
As a remote customer support and virtual assistant, I focused on timely email/chat support, scheduling, data entry, documentation, and online research. I’m at my best when working independently, meeting deadlines and performance expectations, and adapting quickly to new tools and systems.
Experience
Work history, roles, and key accomplishments
Customer Service Rep & VA
CVtoCareer
May 2025 - May 2026 (1 year)
Provided customer support through email, chat, and online communication channels, resolving inquiries and account-related issues professionally and on time. Supported administration, scheduling, and data entry as a virtual assistant while maintaining accurate records and documenting research and requests.
Virtual Assistant
Prime Data Solutions
Feb 2023 - May 2025 (2 years 3 months)
Provided administrative and customer support by managing schedules, emails, and client communications with efficiency and accuracy. Maintained digital records and reports, coordinated virtual meetings, tracked deadlines, and followed up on outstanding issues to support client satisfaction.
Customer Support
Tedhaab Global Ventures
Oct 2022 - Jan 2023 (3 months)
Delivered prompt, professional responses to customer inquiries across multiple channels, maintaining high satisfaction and positive client experiences. Managed complaints and escalations with empathy, processed orders and service requests accurately, and collaborated with cross-functional teams to improve service delivery.
Education
Degrees, certifications, and relevant coursework
Ladoke Akintola University of Technology
Bachelor of Technology (BTech), Agricultural Science
Earned a BTech in Agricultural Science from Ladoke Akintola University of Technology (year provided: 2024).
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
Skills
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