Prathvi Rathore
@prathvirathore
Customer Support professional delivering fast, empathetic issue resolution across email and chat.
IndiaWhat I'm looking for
I’m a customer service professional with experience in customer support, issue resolution, and client communication. I handle customer interactions through voice, email, and chat channels while maintaining high service standards.
At Teleperformance (2023–2024), I assisted customers with healthcare-related inquiries and account support. I resolved customer concerns while ensuring high satisfaction levels and coordinated with internal teams for issue resolution.
As a Teammate at TaskUs (2024–2026), I deliver customer support through email channels, resolving issues efficiently while maintaining quality standards. I’m focused on clear communication, strong problem solving, CRM-based customer management, and team collaboration to improve the customer experience.
Experience
Work history, roles, and key accomplishments
Customer Support Teammate
TaskUs
Jan 2024 - Jan 2026 (2 years)
Delivered customer support through email, resolving customer issues while maintaining quality standards. Collaborated with teams to improve customer experience and service delivery.
Customer Support Executive
Teleperformance
Jan 2023 - Jan 2024 (1 year)
Assisted customers with healthcare-related inquiries and account support, resolving concerns to maintain high satisfaction. Coordinated with internal teams to support issue resolution.
Education
Degrees, certifications, and relevant coursework
Prathvi hasn't added their education
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Availability
Location
IndiaAuthorized to work in
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